Observability and Monitoring Specialists

Key Job Description:

An Observability and Monitoring specialist defines, implements, documents, maintains and improves monitoring processes, procedures and tools for software systems and infrastructure under YONO 2.0 ecosystem.

Key Performance Indicators:

▪ Define, implement, document and maintain Monitoring policies and processes

▪ Ensure quality assurance and adherence to defined Monitoring processes and tools

▪ Ensure Monitoring processes and tools are integrated into the product development lifecycle

▪ Own configuration and operation of monitoring tools

▪ Analyze alert thresholds to minimize the generation of false positives/events

▪ Work with Operations and Development teams to capture new monitoring features and requirements to implement

▪ Act as a key contact for all monitoring-related communications in the organization

▪ Facilitate the resolution of monitoring bugs and issues

Key Skills:

▪ Knowledge of application and system software monitoring principles and processes

▪ Experience using open source and commercial monitoring tools (incl. Nagios, Zenoss, BMC, Tivoli, etc.)

▪ Ability to understand complex technical systems and to manage end-to-end delivery of solutions

▪ Strong communication and documentation skills

▪ Excited about trying new monitoring solutions and exploring new trends

▪ Ability to thrive and prioritize in high-pressure environments

Key experience for the role:

5+ years of experience in monitoring enablement and improvement in large

organizations (preferably in Banking).

Certification:

CompTIA Network +, GIAC Cont. Monit.

Certification, MSFT Azure Admin., Certif. Tester Performance Testing or similar.

Qualification:

BE/B. Tech. or MCA or equivalent.